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FAQ

Frequently Asked Questions

  • How long does it take to receive a response after we send you an inquiry?

    How long does it take to receive a response after we send you an inquiry?

    We will respond within 24 hours on business days after receiving your inquiry.
  • Are you a direct manufacturer or a trading company?

    Are you a direct manufacturer or a trading company?

    We are a manufacturer. We have our own export team and handle both production and sales.
  • What is your company's production capacity?

    What is your company's production capacity?

    We are equipped with domestically advanced tea processing machinery and packaging equipment, featuring optimized production processes, a comprehensive quality control system, and robust technical expertise. Our annual production capacity reaches 10,000 tons.
  • Where do you primarily export your goods?

    Where do you primarily export your goods?

    Our products are mainly exported to over a dozen countries and regions across Europe, including Germany, the United States, Denmark, and other European nations, as well as North American countries.